At Ecometiq Pioneers , we acknowledge that circumstances can evolve unexpectedly. If, for any reason, we are unable to fulfill or ship your order, rest assured, we will promptly communicate this to you via email or text message. We understand the importance of transparency, and we'll provide a clear explanation for the cancellation.
Flexibility in Cancellation
We value your satisfaction and offer flexibility in canceling your order. You have the liberty to cancel your order at any time before it embarks on its journey to you. To initiate a cancellation, simply log in to your account on our website. From there, navigate to the 'Order' section, and you'll find the appropriate cancellation option. Our user-friendly interface ensures a hassle-free cancellation process.
Non-Cancellable Orders
Once your order has been dispatched from our facility, it transitions into our shipping process. At this point, it becomes non-cancellable. Our dedicated team works diligently to process and dispatch orders swiftly, which may limit the cancellation window. We appreciate your understanding in this matter.
Communication Throughout
We prioritize keeping you informed throughout the cancellation process. From the moment we initiate the cancellation to providing updates on the refund status, we'll ensure you receive timely notifications via email or text message.
Contact Us
Should you encounter any challenges or have inquiries regarding the cancellation process, please don't hesitate to reach out to our dedicated customer support team. You can contact us at ecometiqpioneers@gmail.com. We're here to assist you every step of the way and ensure your experience with dailyfreshfinds remains exceptional.